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TERMS & CONDITIONS

 

VOUCHER ON SIGNUP

Voucher can be redeemed on all products except accessories. The $25 voucher on signup is for new customer only and is therefore limited to one per customer and cannot be used in conjunction with other vouchers.

OUR SITE

All website content is property of Canter&Co or our Content providers and are protected by international copyright laws. Unauthorised use of the Content is prohibited.

CONTENT

Canter&Co will make try to ensure the efficacy of your purchase experience and accuracy of Content on Our Site. However we make no warranties as to the accuracy or reliability of the content on our website at any time. Availability of garment fabrics are subject to change. Further, our product may vary slightly in appearance from the Content on Our Site due to factors such as the photography, lighting, and computer monitor colour balance.

DELIVERY OF OUR PRODUCT

Our product will be made in 2-5 days and dispatched immediately via Registered Air Mail or Express Mail depending on custom selection. You can read further  about shipping times on our ‘Shipping’ page. Jcoutier will not accept responsibility for any delays in the delivery that are beyond our control.

LIMITATION OF LIABILITY

Jcoutier will not be responsible or liable to you or any other party for:

PRIVACY POLICY

Canter&Co is committed to protecting your privacy. To enable us to create an account and process orders, we require certain information from you. Any information you provide will be held with the utmost care and security.
We respect your privacy. We do not sell and exchange personal information you provide to us to any third party. We will not share or make available your personal information with any unaffiliated third party without your consent.

All transactions made via the website are encrypted and fully secured by our GeoTrust RapidSSL. Transactions are processed by Eway, a leading payment gateway provider. All personal information including payment information is entered on a secured page and is fully encrypted.

RETURN POLICY

Canter&Co offers a 30 day return guarantee and will remake your garment free of charge upon return of an order. If you are completely unsatisfied, Canter&Co will refund your first order once the order has been returned.

If Canter&Co makes an error with your order, we will replace the garments free of charge once the erroneous order has been returned.

If the customer makes an error with their order, Canter&Co will still make efforts to help you reach a solution to your satisfaction, so simply email us at contact@canterandco.com.

Refunds do not include postage (unless the shirt is faulty). The cost of returning your purchase to us is your responsibility.

Refunds will be made in the same method in which the purchase was made.

Returns must be sent within 30 days of receipt and must contain the following information:

–        Order Number

–        Customer Name & Address